If your PK XD account was banned without warning, you must file an appeal using the official support form.
Go to the "Submit a request" page in the Game Account Access area, choose the appropriate category, clearly indicate your nickname, explain what happened, and politely seek a review.
While PK XD's policy does not guarantee unbans, providing context—such as whether your account was hacked—can be helpful.
If your ban was the result of a misunderstanding or third-party influence, describe the situation calmly and include any relevant screenshots or documentation to back up your case.
Once submitted, keep an eye on the email address you gave and avoid submitting multiple appeals, which may cause the process to take longer.
To avoid future compliance difficulties, consider attaching an email to your account, using two-step verification (if available), and rigorously following to community rules.
❗ If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to find support.
Related Complaints
PK XD Player Account Reported For Inappropriate Behavior

Today, while visiting a friend in the PK XD game, I saw a user named lyy 307*** behaving inappropriately, and I was quite disturbed by it. This person had also previously shown negative and insulting behavior toward me. I care about keeping the game environment safe and respectful. To prevent such b...