If Olymptrade approves a withdrawal and then cancels it shortly after, it’s important to act quickly and document everything before support closes the operation cycle. Here’s how to address it:
• Confirm the withdrawal status: go to your dashboard → Transaction History and see whether it shows as “Canceled” or “Under review.” Take screenshots with date, amount, and payment method.
• Check the withdrawal method: some payment methods (cards, e-wallets, crypto) may reject transfers if account details don’t match the owner. Make sure your information is correct and up to date.
• Contact official support: go to their webpage and submit a request.
• Request a manual review: ask for the exact reason for the cancellation and whether they can reprocess the withdrawal without penalties.
• Avoid sending multiple tickets: use one support case and keep the reference number visible until you receive a response.
If days pass with no reply or the withdrawal is not reactivated, file a complaint on Xolvie to document the issue and seek additional assistance.