I got charged unexpectedly on IMPS India for a small transfer, how can I get a refund?

If you were charged unexpectedly on an IMPS transfer for a small amount and want a refund;

• Check your bank’s IMPS fee policy, as some banks charge fees after a certain number of free transactions
• Review the transaction details in your bank app to confirm the fee amount and reference number
• Take screenshots of the IMPS transfer, the deducted fee, and your account statement
• Contact your bank’s customer support and ask why the IMPS charge was applied
• Request a fee reversal if the charge was incorrect, undisclosed, or applied in error
• Ask the bank to log a formal complaint and provide a complaint or ticket number

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.