I lost my Flex City progress after reinstalling the game, what should I do?

If you lost your Flex City progress after reinstalling the game, first try logging back into the same account you used before (Google Play Games, Apple ID, or any linked account).

Many mobile games store progress in cloud saves, so signing in with the correct account can automatically restore your saved data.

Check the game’s settings, achievements, or leaderboard section to confirm which account is currently connected.

If you accidentally logged in with a different account, sign out and reconnect with the original one to sync your previous progress.

If the progress still does not appear, your save might have been stored locally on the device instead of the cloud, which can be deleted when the app is uninstalled.

In that case, the only way to recover it is through backups, such as Google Drive, device backups, or any linked social account used by the game.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.