I bought coins in Flex City but they never appeared in my account, what can fix this?

If you bought coins in Flex City but they didn’t appear, first close the game completely and reopen it.

Restarting the app or your phone can sometimes force the game to sync and deliver the in-app purchase after the payment is confirmed.

Next, check whether the payment actually went through in your Google Play, App Store, or payment confirmation email.

In-game items are usually delivered only after the transaction is completed, so verifying the purchase status can confirm whether the problem is a delay or a failed payment.

If the coins still don’t appear, contact the Flex City developer support with proof of purchase.

If support does not resolve the issue, file a complaint on Xolvie to seek a resolution.