FitMe’s workout videos freeze or lag on my phone — how can I improve performance without buying a new device?

If the FitMe workout videos on your phone freeze or lag, try closing the app all the way and opening it again. This simple step helped a lot of people.

Next, make sure that the app and the running system on your phone are both the most recent versions. In order to find changes, for Android users go to the Play Store and for iOS users go to the App Store.

Once you're done, go to Settings > Apps > FitMe > Storage > Clear Cache/Data on Android to get rid of any damaged temporary files and free up space.

If you're on a weak Wi-Fi network or a mobile data connection, try switching to a stronger Wi-Fi network or turning on "download on Wi-Fi" if the app allows it. Videos may buffer or freeze when the connection drops.

Lastly, if the device is old or has a lot of apps open in the background, close or remove apps that aren't being used to free up RAM and processor resources. This can help fix video lag without having to buy a new phone.