8 Ball Pool suddenly deleted my legendary cues after an update, how can I get them restored?

If your legendary cues were deleted after an 8 Ball Pool update, here’s how to get them back:
• Check your account: Log in with the same credentials. Go to Cues > Collection to confirm they’re really gone.
• Review update notes: Sometimes cues are rebalanced, merged, or temporarily removed. Check Miniclip’s official support or social media.
• Collect proof: Take screenshots showing cue ownership or receipts of in-game purchases.
• Contact Miniclip Support: Visit support.miniclip.com, choose 8 Ball Pool > Technical Issue > Cues Missing, and provide your User ID, device info, and proof.
• Check in-game mailbox: Compensation may have been offered.

❗ If support doesn’t respond in 14 days or rejects your request unfairly:
👉 File a complaint on Xolvie 👈 — it helps others and holds the company accountable.