Uption Restricted My Account Without Warning and Blocked My Transfers

On June 8, 2026, approximately two hours ago, a restriction was placed on my personal Uption account without any explanation or justification. My account currently contains $38, and I urgently need to make money transfers. However, all of my transfer transactions have been completely blocked.

I did not receive any email, SMS notification, or in-app warning regarding this restriction. The fact that my account activity was suddenly limited without any prior notice or explanation has caused me significant inconvenience and financial disruption.

I attempted to contact customer service to understand the reason for the restriction and seek assistance, but I was unable to reach anyone. My calls were not answered, and I have received no support regarding this matter.

I find it extremely unfair that such a restriction was imposed without providing any reason or information. As a customer, I expect transparency and timely communication when actions affecting my account are taken.

I request that the restriction on my account be removed immediately so that I can carry out my urgently needed money transfer transactions. I also request a clear written explanation detailing the reason for the restriction and the steps required, if any, to prevent this issue from occurring again.

For communication regarding this matter, my email address is m**************@gmail.com. I access and use my Uption account from Türkiye and expect this issue to be resolved without further delay.