THY just randomly moved the departure time of a flight by 5 minutes, when I tried to change my ticket to match my new plans, I was totally surprised to find out it would cost me a ton of money. apparently, THY is making customers pay extra just because they changed their policies. THY should totally cover any extra costs caused by schedule changes instead of making customers pay for it. It's so not cool that THY charges extra for any changes they make.they're just trying to scam us out of more money, is there another explanation, plz share, ain't gonna buy tickets from THY unless it's absolutely necessary.
I needed to change my THY flight ticket and did so at least 5 days in advance. They asked for an additional payment of around ₺763 for the change. I don't understand how charging an extra fee of around ₺763 for a change made at least 5 days in advance is fair or just. I would understand if it were a...
A few days ago, I bought a ticket for the 16:05 flight on June 19th from THY for ₺2000. Today, I received a message stating that our flight has been rescheduled to 05:10 on June 19th. When I called, they said only the 5 AM or 7 AM flights were available for changes or a full refund could be issued. ...
The flight time was moved 10 minutes earlier due to operational reasons, and we were charged a fee which we paid. After this change, my flight was entered as a transfer instead of a round trip (it showed a 522-hour layover for the return). I noticed this within the last 48 hours and called to correc...
I purchased tickets from THY with a 'free change' policy as my travel plans were uncertain due to work. I selected a Comfort-Jet class ticket for my outbound flight and a Prime-Fly class ticket for my return flight. Once my schedule was confirmed, I attempted to change my outbound ticket first. When...
I purchased a flight ticket from THY, and the flight time was changed by THY. I received a message from THY instructing me to call the customer servic...
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