Tashan Win offered a promotion only for certain users without notice — how can I demand equal treatment?

If you found out that Tashan Win only gave a promotion to some users and not to you, you should first look at their "Bonuses & Promotions" rules, which make it clear that they "reserve the right to revise or withdraw any offer at our sole discretion."

You can still send a formal appeal to support mentioning your account, the date of the promotion, and asking for a clear explanation for the different treatment.

You can use the principle of fair and equal access to promotions to ask for either the same offer or a reason for being left out.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.