Moneypay says that you can top up money 24/7, but today I topped up 520 liras. The top-up was not transferred to my moneypay account. I called customer service and they said it was because of the holiday. There is reason and logic, you say this is a digital wallet, you can top up 24/7. You do not reflect the top-up to my balance. Moreover, the upload is realized with a fast transaction. So you take my money instantly. You're holding my money for no reason. I was going to do some shopping, but I had to go through hell. You brought me the product that entered the SKT' discount by charging me full price, it was not enough that you brought me slippers with a different foot size, now you are blocking my money for a ridiculous reason. I don't know where to complain, but you have definitely lost a customer. Shame on you all.
The MoneyPay app took ₺10,000 from me and closed my account! I can’t access my money or get in touch with anyone for help! On Saturday, November 30, 2024, I transferred ₺10,000 to my Money Club account to take advantage of a Money campaign, which offered ₺1,000 back after spending ₺10,000. However, ...
Akbank Mobile Banking Block Nonsense! On March 29, 2025, the day before the holiday, in the afternoon, I needed to transfer money via EFT from my Akbank online branch to my İşbank account. I successfully transferred part of the amount, but because the full amount wasn’t sent initially, I sent the re...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
On July 2nd, I placed an order on Pazarama for over ₺1,000. For nearly 10 days, my order status remained stuck at 'order received.' Today, after I called them 2-3 times, they finally looked into it. But when I called again, they suddenly canceled my order, even though I can see the item is still in ...
Money Pay, the digital payment platform, just randomly froze my account even though I got 5,000 TL from Yapı Kredi Bank on June 5th, 2023. No idea why. this suspension is unreasonable and let alone illegal. Nothing untoward was going on, I acted according to all of their rules and regulations, what ...
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