For about a year, I have been playing Township on both my iPhone and my Huawei MatePad 11.5 tablet using a city linked t...o my Facebook account. However, after installing a game update on my phone at the beginning of April, I have been unable to access the game from my tablet. When I started experien
"I would like to thank the Huawei support team for their dedicated service in quickly and smoothly replacing my M-Pencil Pro with a brand new one. This solution allowed my educational work to continue without interruption."
About 1.5 months ago, I purchased a Huawei M-Pencil (3rd Generation) and a Huawei MatePad 11.5-inch (2025) tablet. Both ...products are still under warranty. From the very first day I started using the stylus—especially while drawing or touching the screen—I experienced serious delays and interruption
I sent my Huawei MatePad Pro 12 tablet to Ouno Technical Service on February 5, 2026, due to a cracked screen, and the d...evice was returned to me on February 17, 2026. However, after receiving it back from service, I noticed new damage on the back and edges of the tablet that was not present before.
On October 2, 2025, I purchased a Huawei Matepad SE 11 4-128GB LTE tablet f...rom the Trendyol store (Order No: 10559643470). After receiving the product
For about one month, I have been unable to install PUBG Mobile on my Huawei MatePad 11.5 device. While trying to install... the game, the process fails because the Gbox app on the tablet does not support it. I have already tried uninstalling and reinstalling the app, restarting the device, and other b
I have been playing Brawl Stars on my Huawei MatePad for a long time, but my account is linked to an email address that ...has since been lost and deleted. Because of this, for nearly a year I have been unable to transfer my account to another device. I tried adding a new email address to solve the iss
I purchased the Huawei MatePad 11.5 with high expectations, but I’ve been deeply disappointed by its performance. From t...he moment I started using it, the tablet has suffered from constant freezing issues. Most of the time, apps crash as soon as I open them or don’t launch at all. The GBox app, whic
I purchased the Huawei MatePad 11.5 specifically to play PUBG, expecting smooth performance and compatibility. Unfortuna...tely, the experience has been incredibly disappointing. Every time I launch the game, it either freezes mid-play or crashes entirely, kicking me out. It’s completely unplayable. O
I had to factory reset my Huawei MatePad because it was infected with a virus. However, after completing the reset, I ca...n no longer access the tablet. The device now displays an activation request, but when I try to proceed, it says the linked phone number is invalid. My Huawei ID is tied to a phon
"Thank you dear Huawei technical support team"
I purchased the Huawei MatePad 12X Papermate directly from Huawei’s officia...l website, and the package included a gift keyboard. Unfortunately, the key
I bought the Huawei MatePad 12X primarily to enjoy gaming, but every time I try to play Call of Duty, the game crashes a...nd closes unexpectedly. This happens repeatedly and makes the tablet useless for one of the main purposes I bought it for. I tried to return the product, but Huawei refused, citin
I purchased the Huawei Matepad 11.5'' papermatte Edition + Keyboard - 8+256GB – Marmaris Package product from Huawei's o...fficial sales channels. During the purchase, I additionally purchased a pen that was stated to be offered as an option among the accessories recommended by the system. The images i
In December, I purchased a Huawei MatePad 11.5 from Teknosa and paid for GI...G insurance to ensure coverage. However, despite the original warranty stil
I bought the Huawei Matepad 12 X tablet in December after it was advertised everywhere as "buy now without being affecte...d by the new year increase." I paid ₺22,999, but now in January, despite the new year increase, the sales price has been reduced to ₺19,999. I feel deceived, as if I had waited jus
I purchased the Huawei MatePad PaperMate 11.5" tablet two weeks ago and noticed an issue when using apps like Netflix an...d Amazon Prime. Every time I press the volume buttons while watching something, the screen freezes for three to four seconds. Interestingly, this problem doesn’t occur when watchin
I'm experiencing a frustrating problem with my Huawei Matepad. Even though my warranty is still valid, KVK Kartal techni...cal service is demanding ₺5000 for screen repair within 5 business days, threatening to return my device unrepaired. The purchase invoice I received from Huawei's official website
Hello, good evening! I use the Huawei MatePad 11.5 tablet. I'm having trouble getting the stickers I downloaded for What...sApp to load into the 'My Stickers' section. Initially, it requested for an update. Then I was unable to locate it. I attempted to perform an update using the website, but unfortun
My Huawei MatePad Pro 12.6's Bluetooth magnetic keyboard is unresponsive as if it's completely dead. The lights don't tu...rn on. I've tried the D F U method to no avail. I left it at the Kartal KVK service center, but they simply asked me to bring the tablet along next time without offering a solution
As a user of the Huawei MatePad 2021, I recently received a hardware update that was specifically designed for the stylu...s. It arrived this morning. Unfortunately, my stylus has stopped working after the update. I tried contacting you through your official channels, but I haven't received any respons
The soft pen tip of the Matepad 11, which I purchased via pre-order, melted within its second month of use. I've been in... contact with customer service for exactly three months. Recently, they requested 360 TL for just one pen tip. Despite the pen breaking in two months, customer service claimed it d
"They accepted the product as a return and refunded my money. Thank you..."
My Huawei Matepad 11 2023 product with order number 90619320522 dated 08.11....2023 arrived with a hairline scratch on the inside of the screen and I wan
Recently received a Huawei tablet, the damaged images of which I have attached. I own a YouTube channel where I review p...roducts thanks to my sponsors and supporters. Recently, I purchased the Matepad 11 and Matepad Air models for review and comparison. However, using the keyboard case that came with