GrandPashaBet Refused My Loss Bonus After ₺12,000 Crypto Deposit Loss

This morning, I deposited funds via cryptocurrency on GrandPashaBet and lost a total of ₺12,000. After the loss, I applied for the loss bonus that is normally offered under their promotions. However, through live support, I was told that the risk department had decided not to grant me the bonus. What frustrates me the most is that this information was only shared after I had deposited and lost my money. My username is u**.

I believe this is misleading and unfair. If I had been informed in advance that the loss bonus would not apply, I would have reconsidered my deposit. Instead, I was left to lose my money without the benefit of the promotion I expected. I am also prepared to share my crypto deposit receipt if needed.

I demand that GrandPashaBet honors the campaign conditions and immediately credits the promised loss bonus to my account. Customers should be informed transparently before making deposits—not misled after losing their money.