I purchased a 2025 model Renault Austral 1.3 Mild Hybrid vehicle from Ankara OYAK Renault MAIS branch on 12.12.2025, pay...ing ₺2,703,719.93. Around 23.12.2025, I coincidentally noticed large white lime-like stains on the inner plastic part of the trunk lid. At that time, I was in Giresun due to my mot
On January 16, 2026, during our return flight with Southwind Airlines from Medina Airport to Ordu–Giresun Airport, the b...aggage of a total of 165 passengers returning from Umrah was not delivered. Including my own luggage, none of the passengers received their bags, and to this day no clear informati
On November 10, 2025, I purchased the Joie i Spin XL car seat through the E-bebek website and paid by credit card. The s...ystem shows the product as delivered to UPS on November 14, but I'm experiencing serious shipping issues. When I track the package using the tracking number on the UPS Turkey websi
My KONAMI eFootball mobile account was hacked last night. I had made in-game purchases totaling ₺209 — one for ₺20 and a...nother for ₺189. My account also included the player Burak Yılmaz. The account was linked to my Google account (Yu**************@gmail.com)**. When I tried to log in last night, I
On August 27, 2025, I ordered four lipsticks from Gratis’s online store (Order No: PR23980456). The total amount of my o...rder was ₺326, and I selected their branch on Gazi Street in Giresun Merkez as the delivery address. However, even after five days, my order still shows as “Order Received” and has
My Roblox account (username: b*)** was hacked about 7 hours ago, and since then I have completely lost access to its sec...urity features. Because my account is registered as under 13, the hacker activated parental control and added an unfamiliar parent email address (k*@gmail.com**) that does not belo
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount ...was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared
On July 4, 2025, my sister, who is a stage 4 cancer patient with a 90% disability, was denied boarding on the 10:30 p.m.... AJet flight from Ordu-Giresun Airport. Despite having her 4-year-old child and a caregiver with her, she was asked to provide a doctor’s report. In front of the other passengers,
I purchased the Electrolux UltraOne EUOC9GREEN vacuum cleaner on 18.07.2023, and it broke down after one year. I contact...ed Electrolux customer service for assistance, and they directed me to "Altıyaprak Teknik", an authorized service center in Giresun. I reported the malfunction to the service, and
"Thank you"
Hello, I had a flight with THY from Ordu Giresun Airport to Istanbul Airport on 25.07.2024 at 11:00. I arrived at the ai...rport at 09:00 and checked in two hours earlier. I proceeded to the gate and waited, but due to several incorrect announcements by the airport, I missed my flight. When I informed
I arrived at Giresun Airport 40 minutes before (10:20) my 11:00 THY flight from Giresun to Istanbul with my child, but I... was not allowed to board the plane. You can check the camera recordings for my entry time to the airport. I felt extremely embarrassed as my child was crying loudly beside me. It'
On June 1, 2024, for flight TK2850 from Istanbul Airport to Ordu Giresun Airport, we boarded the plane about half an hou...r before the scheduled departure time. After waiting inside the plane for approximately 45 minutes, we were disembarked without any explanation and directed to a different gate. At
On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 th...rough the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stati
On 10.04.2023, I purchased a THY flight ticket from Istanbul to Ordu-Giresun Airport. Due to weather conditions, the pla...ne couldn't land at the designated point and we were diverted to Trabzon Airport. We were told that our inconvenience would be resolved, but we were left waiting outside in the col
On April 17, 2024, I purchased tickets through THY for a flight from Dalaman to Istanbul, followed by a flight from Ista...nbul to Ordu-Giresun. When I bought the Dalaman-Istanbul flight ticket, the departure time was 00:10, and since I was coming from abroad, I had planned everything according to this
Two days before our Turkish Airlines flight with PNR S5WT3C, we couldn't make our flight on March 17th due to the passin...g of my aunt and my spouse's aunt on March 15th. We had to purchase a new ticket to fly to Ordu-Giresun. Originally, our flight was scheduled for March 15th at 14:00, but Turkish A
I purchased a ticket for the THY flight with PNR code VZMZ67. The flight was scheduled for departure from Istanbul at 09...:10 on Saturday, March 9, and arrival in Giresun at 10:55 the same day. The plane took off as planned. However, due to fog, the plane missed the airport twice during landing attemp
Hello, At Istanbul Airport, during the security check, I handed over my deodorant, hair spray, and perfume from my bag ...to the staff. The staff mentioned that if I checked in my luggage, I could take these items back into my bag. Due to urgency, I said they could dispose of them. When I arrived at
"They resolved my issue by providing a travel voucher. Thank you..."
My wife, who is a teacher and currently pregnant, traveled from Istanbul to... Giresun during the mid-term break (flight TK 2852 with reservation code tw
24.01.24 THY Konya - Istanbul transfer - Ordu Giresun Airport scheduled flight, I could not take my luggage when I lande...d at Ordu-Giresun airport. Even though I asked questions about the transfer of my luggage in both Konya and Istanbul, I was faced with not having my luggage in Ordu Giresun on flig
THY caused me significant inconvenience by not allowing one of my pets on the plane, forcing me to pay an additional ₺15...00 for the next flight. I had 5 cats in total: 4 kittens and their mother. The mother was microchipped, and I had obtained a veterinary approval certificate for the kittens. I spok
On January 9, 2024, our flight scheduled to depart from Istanbul Airport at 18:35 and arrive at Ordu-Giresun Airport lan...ded in Samsun Çarşamba at 20:00. Despite being told that we would be informed, the staff never provided any updates, and the process was entirely unplanned. We were told to wait fo
On January 9, 2024, the Turkish Airlines flight departing from Istanbul Airport at 18:35 to Ordu-Giresun was diverted to... Samsun Çarşamba Airport due to weather conditions. We were forced to walk approximately 500-600 meters in rainy weather between the landing site and our original destination. Ther
