I purchased boots for my child from the Deichmann online store during the April 2022 seasonal sale. Since it was the onset of summer, the boots remained unworn. In December 2022, I took them out of the box for my child to wear. After just a few wears, both boots had their soles come off simultaneous...
I got winter Adidas sports shoes for my spouse from the Deichmann store at Istanbul 212 Shopping Center on October 14, 2023. It clearly states winter shoes, they let water in even in light rain. When buying the product, I was assured that it is water-resistant and protective against snow, but it fai...
The sales person in Harburg Rathaus branch was very very rude to me she ended up insulting me front of others. When I went for an exchange of shoes,this is not how they should be behaving to a customer, I want you to take some action towards this, please look into it.
"Thank you."
Since March, I've been sending my Adidas shoes in for inspection. They replaced them for the first time after 1.5 months. It was rejected the second t...
I purchased a pair of Nike sneakers with the code 18076110 from Deichmann in September 2022. On August 22, 2023, however, I noticed that the front of the shoe had ripped. I immediately went to the Deichmann store at Gaziemir Optimum AVM to resolve the problem. The store employee informed me that the...
"They called and said that I bought it from Deichmann, and that I should contact them. They were not helpful at all. No matter where I buy it from, if this shoe is Puma, I will deal with you. Of course, I do not recommend it to anyone, and I will definitely not buy Puma again or let anyone else buy it."
"Thank you"
I'm disappointed in Deichmann because I just bought a pair of Nike cleats for my 9-year-old son two months ago. The shoes' soles recently separated. I...
We bought both the men's and women's versions of the same Fila shoes, one for my spouse and one for myself. My spouse's pair has been perfect, they're highly satisfied with it, and so am I with mine. It's been about 1-1.5 months since I started wearing mine, but as soon as I take around 5-10 steps, ...
I bought two pairs of the same item from Deichmann, one in size 40 and one in size 41, but both developed spontaneous openings around the shoe. I dropped off the two shoes at the Deichmann store in 41Burda for repairs on May 19, 2023. I went to the store on June 2, 2023, after receiving a message st...
I went to Deichmann and bought a pair of Puma shoes. I asked them to put an orthopedic insole in them for me. The store employee suggested a Fila insole, which I tried and found to be very comfortable. But after only a week, the shoes started to have a terrible smell that wouldn't go away. Even thou...
Like two months ago, I paid 1350 TL. The quality is trash and their customer service is a joke. I only wore these shoes like 10 times and they already got a big tear on the side. I rang the company about the problem, but they were like, "Sorry, can't do anything without a receipt." Lame. But don't ...
So, basically, on April 30, 2023, I was super stoked when I bought a dope pair of Nike kicks from the Ankamall store in Ankara. I had no idea that after just 30 minutes of wearing them, my feet would be hurting like crazy. These supposedly fancy shoes totally wrecked my feet. Man, I've got blisters ...
After I sent the product I bought from Deichmann to be looked at for a mistake made during production, I was turned down. It's called "user error," but I'll add the picture now. If you look at the places I circled in red, you'll see that the right foot moves to the left. None on the left. In a simil...
