Bad Valve Causes Spillage in Braun Cafe House Coffee Maker

Mutlu
April 19, 10:48 am
1

I bought a Braun Cafe House drip coffee maker from BİM. After only brewing two cups of coffee, the bottom valve couldn't keep up and the water ended up overflowing onto the drainage holes. This resulted in coffee spilling all over the glass pot and the countertop. I sent the machine to Zengin Technical Service, the authorized service center for Braun in Avcılar, Istanbul. After making me wait for an entire week, they insisted that there was no problem with the product. Even though I kept bringing up the issue, they refused to fix the product and just gave it back to me. The issue I mentioned in the video is still not resolved. This situation is completely unacceptable for a brand as reputable as Braun. I expect to be compensated for the inconvenience I have experienced and to receive a replacement as per the warranty. I'm done with this product.

Bad Valve Causes Spillage in Braun Cafe House Coffee Maker
Bad Valve Causes Spillage in Braun Cafe House Coffee Maker
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