On 20-06-2023, I ordered a G-type electric vacuum dust bag with order number 1114023427. I spoke with customer service twice, and despite their assurances, it has been 13 days and the dust bag has yet to arrive. Despite the fact that the company had previously communicated via text that they would be at my location within the next two hours, Aras Cargo refused to deliver the package, claiming that the address was incorrect. However, they did not make the effort to call my phone number to confirm my address. It's incomprehensible that a reputable company like Bosch couldn't deliver something as basic as a dust bag. Given how chaotic the situation is, I really hope they don't just keep my money.
The product I bought on 29.06.2023 through the online platform on 29.06.2023 has not arrived despite exceeding the legal delivery period of 2 to 10 working days, order number 1114072825, I am complaining, we gave it to the cargo. I do not accept invalid answers such as contact the cargo company, I d...
On November 12, 2023, I placed an order for a cordless vacuum cleaner with order number 1115031999 on the official website https://www.bosch-home.com....
I ordered this Bosch tumble dryer from their website on May 15th, 2023, and it's been like 22 days, but still no sign of it, either building it from scratch or bringing one from Germany...I've been calling and emailing them like crazy, stressing how important this is, but they keep saying they'll g...
I ordered a cordless upright vacuum (Product No. 1114242574) from the Bosch online store 5 business days ago, and the product has yet to be shipped from the factory. How will they get it from Tekirdag to Antalya in 10 days if it took them 5 days to get it? They have not even begun the shipping proce...
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