1
Tayfun is completely dissatisfied with the result

Bosch G-type Vacuum Dust Bag Missing

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Tayfun
July 03, 2023 6:49 pm
7

On 20-06-2023, I ordered a G-type electric vacuum dust bag with order number 1114023427. I spoke with customer service twice, and despite their assurances, it has been 13 days and the dust bag has yet to arrive. Despite the fact that the company had previously communicated via text that they would be at my location within the next two hours, Aras Cargo refused to deliver the package, claiming that the address was incorrect. However, they did not make the effort to call my phone number to confirm my address. It's incomprehensible that a reputable company like Bosch couldn't deliver something as basic as a dust bag. Given how chaotic the situation is, I really hope they don't just keep my money.

July 04, 2023 10:31 am (15 hours after complaint)
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