Betwinner Has Seized My Winnings
On December 7, 2024, starting and ending on December 8, 2024, the match between Unioistas and Villarreal concluded with a tied score at the end of 90 minutes, proceeding to extra time. As the teams took the field for extra minutes, the match was abruptly canceled due to an electrical issue in the stadium. I had placed bets on the outcome of the extra time through live betting. I immediately contacted customer service, and they assured me that if the extra time wasn't played within 5 hours, the bets would be refunded. However, contrary to platforms like Maçkolik and other betting sites where such bets were refunded at odds of 1, 10 hours passed, no refund; 20 hours passed, still no refund. After 24 hours, the match resumed from extra time. My bets were counted as losses. To make matters worse, with the hope that 'it will be refunded anyway,' I placed bets on the same match after 24 hours, and those bets also lost. I sent numerous emails, but the site rules don't have a specific rule for matches where extra time is canceled. The only rule mentioned is the acceptance of bets completed after 80 minutes. This unjust act seized ₺4,000 of my money, marked as a loss. My emails are now unanswered. The site seems poised to take everyone's money and disappear. I want to alert other users to this situation.
