I have a Betwinner account with the number 1427669*** and I requested a withdrawal of 327 EGP yesterday through the Gampling platform to my Etisalat Cash mobile wallet. This payment should have been processed instantly, and in my Betwinner account the withdrawal is shown as approved, but no money has arrived in my Etisalat Cash wallet. I contacted Betwinner customer support about this missing withdrawal, but I did not receive any helpful response or solution, and the money is still not in my wallet. I am very dissatisfied that an “approved” withdrawal has not actually been paid to me. I request that my 327 EGP be paid immediately to my Etisalat Cash wallet as requested, or that the issue be investigated urgently and resolved so I can receive my funds without any further delay.