I purchased an Apple Watch Milanese Loop 49 mm band on 15 May 2026 through Amazon Warehouse on Amazon.com.tr, under the ...order number 407-8047181-9735517. The product listing indicated that it was sold as part of Amazon’s Warehouse Deals program and not by a third‑party marketplace seller. The item w
I placed two separate orders from Amazon Turkey, one on 27 April and another on 18 May, which included various hardware ...and cleaning products. In both orders, there were missing items when the packages were delivered. In my most recent order with number 405-9731283-9440352, one piece of a Wera preci
I placed an order on Amazon Turkey on the morning of April 12 for an Apple iPhone 17 Pro Max 256 GB for ₺118,900. Later ...that same evening, around 9:00 PM, when I checked the product again, I saw that the exact same item (same model, same color, and same storage capacity) had dropped in price to ₺116
Today at around 12:34, I received a call from an Amazon Turkey customer service representative regarding a discount issu...e I experienced while shopping. On the website, I clearly saw that a discount was shown as applied, but at the payment stage the discount was not reflected, so I wanted to speak to
I placed an order on Amazon Turkey with the order number 406-1181722-4713968 on 16 March, with an estimated delivery dat...e of 25 March. However, on 25 March the order was canceled for further notice and I was left without any clear information or solution. Since the order was canceled, I have been tr
On 11.03.2026 I placed an order for an iPhone 17 through the Amazon Turkey website and paid ₺75,442.46 with my credit ca...rd. The payment was approved by my bank after they called me and I confirmed that the transaction belonged to me. Despite this confirmation, Amazon cancelled my order at the same m
I initiated a return request on February 15, 2026 for the product titled “Orlimar Tangent T1 Putter Golf Club” that I pu...rchased through Amazon. At the beginning of the process, I was informed that the refund would be completed by February 26, 2026 at the latest. However, the process has been repeate
I am writing to report a serious security and data protection concern regarding my Amazon account and to request the per...manent closure of my account and deletion of my personal data in line with GDPR. I am registered with Amazon Turkey, using a phone number with the country code +90. Today, I receiv
I purchased sunflower seeds from a seller on Amazon Turkey under order number 408-3092039-3698720. I placed the order on... February 2, and it was delivered on February 9. When I checked the product on the day it arrived, I saw that the sunflower seeds were past their expiration date. That same night,
I purchased a Stanley vacuum-insulated stainless steel 1.3-liter bottle from Amazon Turkey (amazon.com.tr) under order n...umber 408-0296256-4545933. After using the bottle only about five or six times over a period of two years, I noticed a serious heat retention issue, and it no longer keeps drinks h
"Customer representative Ms. Gül from Amazon. She called and said that they could not be reached yesterday due to the high volume. She solved my problem, thank you :)"
Today, I placed an order on Amazon at 5:34 PM, and the payment was immediately charged to my debit card at the time of p...urchase. Shortly after placing the order, due to a lack of trust based on recent experiences, I wanted to cancel it. However, I encountered an incomprehensible and unacceptable sit
On January 12, 2026, I purchased a Samsung 75” Neo QLED QN80F (2025) television from Amazon Turkey for $2,550. The produ...ct was delivered and installed by an authorized Samsung service center on January 14, 2026. Only ten days after my purchase, I saw on Samsung’s official website that a higher-end m
I placed an order on Amazon Turkey with return code PA1295498, and the product was delivered to me on December 29; howev...er, the item I received was incorrect, so I immediately created a return request. On December 30, Amazon’s own contracted courier came to my address and collected the product from
I am filing this complaint regarding my MSI Prestige 14 A10SC laptop, which I purchased in 2020 from Amazon Germany (Ama...zon.de), and for which I request a clear and definitive resolution. For approximately one year, the laptop’s keyboard has been suffering from a hardware failure. Specific keys do n
On January 26, 2024, I purchased a Kärcher SC3 Deluxe steam cleaner from Amazon Turkey under order number 407-9889771-58...09917. The product broke down within a few months and was sent to an authorized service center. The unit remained at the service center for approximately three months, and during t
I have been an Amazon Prime member in Turkey for many years, paying my subscription fees regularly each month. The main ...reason I chose Prime membership is the fast and same-day delivery promise offered by Amazon. However, this promise has repeatedly not been fulfilled in my recent orders, which is e
On 25 December, I purchased a CMF Phone 1 from Amazon.com in Turkey. On the same day I received it, I decided to return ...the phone and requested a return through Amazon. However, my request was refused with the explanation that my claim was “inappropriate,” without any clear or detailed reason given.
I placed an order for an Anker Eufy S120 electronic product via Amazon Turkey on 24 August 2025 (Order No: 404-4622428-1...749116). The product was not delivered within the promised timeframe, and my order was subsequently cancelled without any clear or satisfactory explanation. During and after the ca
I placed an order on Amazon.com Turkey on 09.12.2025 for a Morakniv M-11892 Fishing Fillet blade, to be delivered to my ...address in Ankara, Turkey. The order number is 406-0048447-3001145. Despite the time that has passed, the product has not been delivered and I have not received any refund. Because
I ordered an iPad Pro M4 11-inch 1 TB open-box product from Amazon Türkiye Depo on 18.12.2025, and the delivery was made... on 20.12.2025. However, instead of the 1 TB device that I clearly paid for, I received an open-box iPad Pro M4 11-inch with only 256 GB capacity. My order number is 403-7801705-75
"No progress at all, I've never seen two other companies this indifferent in my life. Let Amazon and Kolaysa have it."
I ordered a satellite receiver from Amazon on 4 December with delivery addr...ess Erenler, Sakarya, and the shipment was assigned to the courier company
I would like to return a product that I purchased from Amazon and received on November 22, using DHL Express Turkey’s fr...ee home pickup return service. However, because I do not have a printer, I am unable to print the return documents sent by Amazon, and therefore cannot attach the required paperwor