5
Resolved

Adidas Ships the Order, Then Asks For A Return Before It Reaches Me

Ersin
Ersin
adidas
December 4, 2023 6:45 PM109

Adidas asked for a refund of the shoes I bought with a discount as soon as they were shipped, and they went back to them before they even reached my address, and they were refunded. I did not request a refund, when I called the cargo company, they stated that the seller, adidas, wanted a refund and said there was nothing to be done. I bought this product with a discount for ₺452 and I also included its photo. When I mentioned this situation to customer service, they said it would be resolved immediately, but nothing was resolved. If you are not going to sell shoes for ₺452, why are you giving a discount? I passed that, why do you ship it? I am very aware of my rights. If you do not take action and deliver it, I will take it back through the Consumer Arbitration Committee. What you are doing is not worthy of the Adidas brand. This is pure fraud. This was my second purchase from Adidas, now it's the last.

Ersin
Ersin
December 8, 2023 2:06 PM

Solved

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