Nagarik Bank To 4rabet Deposit Not Credited

Alpesh
April 6 10:31 AM150

I am writing to report an issue regarding failed deposits from my Nagarik Bank account to my 4rabet account. On 31/03/2026 at around 12:51 a.m., two separate amounts, ₹9,000 and ₹10,000 (a total of ₹19,000), were deducted from my Nagarik Bank account for deposits to my 4rabet wallet, but neither of these amounts has been credited to my 4rabet account. This is the first time I have faced such a problem. I tried to reach 4rabet support about these missing deposits, but I have not received any response or clear information from them regarding the status of these transactions. I request that these transactions be checked urgently and that my missing total of ₹19,000 either be credited to my 4rabet account as intended or refunded back to my Nagarik Bank account as soon as possible.

May 8 4:07 PM (1 month after complaint)

Dear Alpesh, We are sorry to hear about the issue with your deposits made from your Nagarik Bank account on 31/03/2026 and completely understand your concern regarding the missing total amount of 19,000. We understand how frustrating this situation can be, especially when multiple transactions are successfully deducted from your bank account but are not reflected in your 4rabet balance. Please note that in some cases, deposits may require additional verification with the payment provider or banking system before the final confirmation is received by the platform. Such cases are carefully reviewed by the relevant department in order to ensure that successfully confirmed transactions are processed correctly. Your transactions may still be under verification with the relevant side. Once the review and confirmation process is completed, the amounts will be processed according to the final transaction status. We kindly recommend continuing communication through our official support channels so that our team can further review the missing deposits and provide updates regarding the investigation. For your safety and privacy, please avoid sharing sensitive banking information, transaction references, or screenshots publicly. We appreciate your patience and understanding while the verification process is ongoing. Best regards, 4rabet Support Team

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