Deposit Not Credited But Money Deducted From The Account
On 31 May 2026 at around 08:13 AM, I made a deposit to my 4rabet account via UPI through Airtel Payments Bank for an amount of ₹1600. The money was successfully deducted from my UPI account under transaction ID 560531088931*** but it has still not been credited to my 4rabet balance. I contacted 4rabet customer support about this issue and provided a screenshot as proof, along with the transaction details and reference from my payment app. Despite this, they replied that the UTR/transaction number I shared was invalid and that my screenshot was not valid, and they did not provide any clear or helpful explanation or solution, even though the amount has clearly been debited from my side. I request 4rabet to urgently review this failed deposit transaction, verify it using the transaction ID on their payment gateway or with their payment provider, and either immediately credit ₹1600 to my 4rabet account or refund the same amount back to my original Airtel Payments Bank UPI source. I expect this issue to be resolved as soon as possible, as the ongoing delay and the claim that a valid bank transaction ID is “invalid” are unacceptable.
Akash G., we understand your concern regarding the deposit that was deducted from your bank account but has not yet been credited to your 4RABET balance. We appreciate that you have already provided transaction details and supporting documents, and we sincerely apologize for the inconvenience caused. We have reviewed your case and can confirm that the funds have not yet reached us, as the payment provider is still processing the transaction. Even if the payment appears as successful in your banking application, the deposit must first complete the verification process. A request has already been submitted, and once the payment system confirms that the funds have been received by our bank, the deposit will be credited to your account automatically. Your request number is SUP-1506786 with transaction ID 615108925130. Thank you for your patience and understanding.
Dear Akash G., We have reviewed your case and would like to provide an update regarding your deposit. After completing the verification process, we can confirm that the payment was successfully located and credited to your 4RABET account under token Hr22pQCyvrtqrihceCHvVAvjkolSrq5n. We kindly ask you to check your account balance and deposit history, where the credited transaction should now be visible. We understand that delays in deposit processing can be frustrating, and we appreciate your patience while the payment was being verified through the payment system.
