4rabet Deposit Not Credited Despite NPCI Confirmation—₹1,200 Missing
On March 20, I deposited ₹1,200 into my 4rabet account. The amount was successfully debited from my bank account, but it has still not been credited to my 4rabet balance.
The UTR number for this transaction is 606051723374, and the support reference is SUP:1232741. I contacted my bank regarding this issue, and they checked with NPCI. NPCI confirmed that the payment was successfully delivered to the merchant, which means that 4rabet has received the funds.
Despite this confirmation, the amount is still not reflected in my 4rabet account. I contacted 4rabet support on March 20 at around 8:00 PM, and they informed me that the transaction needed verification but did not provide any clear timeline for resolution.
Since the payment status is already confirmed as successful on both the bank and NPCI sides, this delay is causing inconvenience and concern regarding my funds.
I request that 4rabet either immediately credit the ₹1,200 to my account or process a full refund to my bank account without any further delay.
No resolution
Dear Lucy, We sincerely apologize for the inconvenience caused regarding your deposit transaction and fully understand your concern about the delayed balance update. Please be assured that your case is important to us. Deposit-related issues are carefully reviewed together with the payment provider and banking partners whenever additional verification is required. In certain situations, even when the transaction is marked as successful by the bank and NPCI, the final settlement confirmation from the payment provider may still take additional time before the funds can be reflected in the gaming balance. As previously informed by support, your transaction is currently under verification by the relevant department. Our specialists continue monitoring such cases to ensure that successfully confirmed payments are resolved accordingly after the verification process is completed. We kindly ask you to remain in contact with our official support channels so that the responsible team can provide further updates regarding the transaction status and assist you with the resolution process. For your safety and privacy, we also strongly recommend avoiding sharing sensitive information such as UTR numbers, support ticket references, banking details, or screenshots publicly, as they may be misused by third parties or scammers. We truly appreciate your patience, understanding, and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team
