1xBet Withdrawal Issue - 3 Days Pending Winnings

I requested a withdrawal of my winnings from 1xbet, account 1904637***, on September 24, and I am shocked that the money has still not arrived after three days. My withdrawal order is #95-3481 from September 24. When I deposited money into my account, it took only a few seconds, but when I finally won a large sum and wanted to withdraw it, the process has taken forever, and I still haven’t received my money. Support keeps sending me the same repeated message, saying the winnings will arrive soon and that I need to wait.