Withdrawal Pending From 5 Days
I have been facing an issue with my withdrawal on 1win. On 3 June, I requested a withdrawal of 14,000 from my 1win account (ID: 348126***) but after 5 days the status is still pending and the money has not been credited to my account. I have successfully withdrawn from 1win many times before without any problem, so this delay is unusual for me. I contacted 1win customer support several times, but each time they only tell me to wait and repeat the same answer, without giving any clear reason, time frame, or proper solution. I request that my withdrawal of 14,000 be processed and credited as soon as possible, or that I am given a clear and final explanation for this delay. I expect this issue to be resolved quickly and my funds to be paid without any further excuses.
Hello! We understand why this delay is causing concern, especially when previous withdrawals were processed without issues. Right now your request is still being handled by the payment system. The funds are safe, and the delay occurred on the side of our payment partners. We are already monitoring the transaction and doing everything possible to speed up the crediting process. As soon as the payment status changes, the funds will be sent to your account automatically.