1win Won Bet Dispute - Support Claims Loss with Fake Score
Sabari
1winOctober 13, 2025 5:49 AM125
I placed a bet on 1win, and that bet won. I have proof of everything showing that I won, but the support team is claiming that I lost and sent a fake score for the event, using the result of a lost match from the previous year. All the agents are saying the same thing. I want solution. My 1win account ID is 300490***.
March 19 3:18 PM (5 months after complaint)
Hello! Thank you for sharing the situation in detail. We have submitted your bid for clarification and will return with an answer as soon as it arrives.
March 19 4:42 PM
We're coming back with updates. Yes, everything is correct with the calculation — we double-checked. Bets are accepted only during the main time of the match, and during the main time there were just 11 successful raids. We wish you good luck with your next bets!
