1win Uncredited Deposit Of 456.78 USDT Despite Successful

I am a registered 1win user and I am submitting this complaint regarding a missing cryptocurrency deposit and the non-delivery of the digital service I paid for. On December 13, 2025 at 17:07, I initiated a transfer of exactly 456.782356 USDT in order to fund my 1win account. The transaction was successfully processed on the blockchain network and its official status is marked as “Completed.” The funds were sent from a wallet address starting with THm3nuA and ending with rGHdyh1. According to the block explorer records I hold, the digital assets reached the company’s designated receiving wallet without any issue. Despite this, my 1win account balance still shows zero and the deposit has not been reflected in my balance. This situation means that 1win is effectively withholding my funds due to an internal system or accounting failure, even though I have clear technical proof that the payment was completed. I request that the finance and technical teams immediately check this transaction on the relevant block explorer and manually credit 456.782356 USDT to my 1win account balance without any further delay. I also expect written confirmation by email to kosn***@gmail.com once the amount has been successfully credited.