1Win Did Not Credit My Bank Transfer and Keeps Canceling Payment
On 02.04.2026, I made a deposit to my 1win account via bank transfer from my Ziraat Bank account for my username “Leonard***”. Although more than 6 hours have passed, the money has not been reflected in my 1win balance even though the amount has been debited from my bank account. On the site, I constantly refresh the payment screen and select the “I have made the payment” option, but this approval is repeatedly cancelled and the balance still does not appear in my account. I was informed that it may take more than 24 hours, but despite this long waiting time, I still cannot see my deposit in my balance. I request that my transfer be urgently checked and that the relevant amount be immediately reflected in my 1win account balance. I kindly ask this issue to be resolved as soon as possible.
Hello! Your deposit is currently under processing by the payment system. We are taking all possible measures to ensure it is credited to your account as quickly as possible. The situation is being closely monitored, and we will inform you immediately once the transaction is completed. We apologize for the delay and appreciate your patience.
Hello! We’ve checked your deposit—the funds have already been credited to your gaming balance and are available for use. We’re glad the issue has been resolved. We wish you good luck in your games!
